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Fault Code

Description

Fault Cause

Recommended Solutions

01

De kachel is intern te heet geworden

Overheating of the heat exchanger

The sensor sends a signal to shut down the heater. Heat exchanger temperature in the sensor zone is over 250°C

Warmelucht slangen afkoppelen en de kachel “naakt” laten lopen. Is het probleem weg, heb je teveel weerstand / bochten in de slangen oid.

Check the intake and outlet of the heating unit for unobstructed entry and exit of heated air.
Check the integrity of the fan and its performance.

Check the temperature sensor and replace it if necessary.
(see items 5.3 – 5.4)
Inspect the heat exchanger.
Check and remove carbon deposits from the inside of the heat exchanger, if necessary

(see items 5.8 – 5.9)

02

Possible overheating at the intake temperature sensor. Sensor temperature (control unit) is more than 55 degrees.

Control unit is insufficiently cooled down during 5 min. purging before startup; or overheating of the control unit during operation.

Check the intake and outlet of the heating unit for unobstructed entry and exit of air and re-start the heater to cool it down.
Replace the control unit.
(see item 5.7)

05

Faulty temperature sensor (PLANAR- 2D)
or flame indicator

Short circuit to the casing or open circuit in the wiring of the sensor.

Check sensor as in 5.3 or 5.5, replace if necessary

04 or 06

Faulty temperature sensor in the control unit

Temperature sensor out of order (located in the control unit, cannot be replaced)

Replace control unit (see item 5.7)

07

Overheat sensor – open circuit

Faulty sensor. Oxidation of contacts in the terminal block.

Check overheat sensor circuit for an open. Remove oxidation from the connector contacts.

09

Gloeikaars defect

Faulty glow plug

Short circuit, open circuit, faulty control unit.

Bedrading aan de gloeikaars en printplaat controleren

Check glow plug, replace if necessary. (see item 5.1)
Check the control unit, replace if necessary.

(see item 5.7)

Fault Code

Description

Fault Cause

Recommended Solutions

10

Electric motor of the air blower does not develop the necessary speed.

Increased friction in the bearings or contact between the impeller and fan shroud in the blower.

Faulty electric motor.

Check electric motor, if possible correct the fault; replace air blower if necessary (see item 5.6).

11

Faulty air temperature sensor (intake) only for PLANAR-8DM.

Mechanical fault. Oxidation of contacts in the block.

Check connecting wires. Check sensor (item 5.4).

12

Shut down, overvoltage more than 30V (for 24V) or more than 16V (for 12V).

Faulty voltage regulator. Faulty battery.

Acculader aansluiten met voldoende vermogen (10 Ampère) en nog eens proberen.

Check battery terminals and wiring.
Check the battery, charge it or replace if necessary.

15

Te lage accu spanning

Shut down, low voltage, less than 20V (for 24V) or less than 10V (for 12V)

Fault Code

Description

Fault Cause

Recommended Solutions

13

Geen diesel !!! Lucht in het systeem.

The heater does not start – two automatic start attempts failed.

Insufficient pre- heating of the glow plug, faulty control unit.

Ontluchten, controleren op lekkages bij verbindingen, slangenklemmen.

Check the plug, replace if necessary (see item 5.1).

Check voltage supplied by control unit, replace if necessary.

The impeller touches the the fan shroud in the blower, and, as a
result, flow of air into the combustion

chamber is reduced .

Replace blower after determining its malfunction. (see item 5.6).

The glow plug housing in CC is clogged. Clogged glow plug screen or it is not installed all the way into housing.

Clean the glow plug hole. Replace the glow plug screen, if needed, and install it in accordance with item 5.2.

16

During the purge time, temperature sensor was not cooled down. Time for ventilation was exceeded.

During 5 min purge before start- up, temperature sensor was not sufficiently cooled.

Check the intake and output of the heater for unobstructed entry and exit of air.
Check the integrity of the

fan and its operation. Check the sensor, replace if necessary.

17

Brandstofpomp werkt niet

Faulty fuel pump

Short circuit or open circuit in the wiring of the fuel pump.

Controleer of je de 2 krokodillen stekkertjes goed in de grijze stekker die op de pomp komt, hebt gedrukt. Ze moeten erin klikken.!

Check the wiring of the fuel
pump for short circuit and open circuit.
Check the wires to overheat sensor, insulation integrity.

20

Heater does not start

Burnt out fuses on the power harness.

Check the fuses and replace if necessary.

No communication between the controller and the control unit.

Controller receives no data from the control unit.

Check the connectors and the green wire in the connecting harness. Remove oxidation from connectors. Check the controller and the connecting harness, replace if necessary.

If the controller is operational, replace the control unit.

Fault Code

Description

Fault Cause

Recommended Solutions

27

Ventilator draait niet

Motor does not rotate

Damaged bearing or rotor, foreign objects, etc.

De 4 moeren oplossen van waarmee de kachel op de laadvloer zit geschroefd. Als je deze te vast draait vervormt de kachelbehuizing en klemt de ventilator. Of heb je de warmelucht slang met een slangenklem vast gezet op de kachelbehuizing?

Met je vinger kan je voelen of de ventilator soepel kan draaien..

Check connectors and wiring leading to the electric motor board and the control unit. Eliminate the fault, if possible.
(see item 5.6)

28

Motor rotates. Speed is not regulated.

Faulty electric motor control board or heater CU.

Replace air blower.

08 or 29

Flame failure during operation of the heater.

Insufficient fuel supply. Faulty fuel pump. Faulty flame indicator.

Check for leaks or clogging of fuel lines, tighten the clamps on the fuel lines. Check combustion air intake and exhaust pipe. Check the amount of fuel supplied by the fuel pump, and replace it if necessary.

(see item 5.10)
If the heater starts, check flame indicator and replace it if needed. (see items 5.3 or 5.5)

30

Heater does not start

No communication between the controller and the control unit.

Control unit receives no data from the controller.

Check connectors and white wire in the connecting harness.
Remove oxidation of connectors. Check controller and connecting harness, replace if necessary.

If controller is operational, replace control unit.

31

Overheating of hot air outlet temperature sensor. Planar 8DM

Hot air temperature sensor gives a signal to turn off the heater.

Check the temperature sensor (item 5.4)
only PLANAR-8DM

Fault Code

Description

Fault Cause

Recommended Solutions

32

Faulty temperature sensor at air intake.

Faulty temperature sensor at air intake.

Check connecting wires. Check sensor (item 5.4). only PLANAR-8DM

33

Heater control is blocked

Error “Overheating” repeated three times.

See instructions for unblocking the heater.
only for PLANAR-8DM

34

Wrong component assembly

One of the temperature sensors (intake, output or overheating) is installed in wrong location and gives wrong signal.

Check location of temperature sensors. Check sensors (item 5.4)
only PLANAR-8DM

35

Flame failure

Supply voltage drop.

Check the battery, wiring. (Voltage drop may occur due to prolonged use of electric starter)
only PLANAR-8DM

36

Flame indicator temperature above normal

Faulty flame indicator. Malfunction of the stabilizer in combustion chamber.

Check flame indicator (item 5.5). Inspect combustion chamber. (item 5.8)
only for PLANAR-8DM

78

Vlam ging uit

Flame failure during operation.

Air bubble in fuel system. Faulty fuel pump.
Faulty flame indicator.

Luchtbel in het brandstofsysteem.

Check fuel lines for leaks or clogging. Tighten fuel line hose clamps. Check combustion air intake and exhaust duct.